Terms of Service

These Terms and Conditions govern your use of SteelMint and the services provided by it. SteelMint provides its services subject to the following terms, conditions, and provisions. By accessing, viewing, or using its services, including but not limited to its various websites, SMS, APIs, email notifications, applications, buttons, widgets, and ads etc. you indicate that you understand these Terms and Conditions and accept them as the legal equivalent of a signed, written contract, binding you to these Terms and Conditions. 


Your participation as a customer in this service will constitute acceptance of this agreement.


THIS SERVICE AGREEMENT (this “Agreement”) is entered into by and between SteelMint Info Services LLP (“SteelMint”) and its Customer (“Subscriber”). It constitutes understanding by the Subscriber of the Methodology and Price Assessment Process (Annexure A) used by SteelMint in providing its services. 


WHEREAS, SteelMint Info Services LLP (“SteelMint”) is a Limited Liability Partnership, which owns and operates the following websites:

  1. https://www.steelmint.com
  2. http://www.coalmint.com
  3. http://events.steelmintgroup.com


WHEREAS, SteelMint is a third party data aggregator for iron and steel sector having its registered office at #301, Jeevan Parisar, Rajeev Nagar, Raipur 492007, Chhattisgarh. It collects information and data in context to prices, exports and imports, and production from varied sources based in India and outside India. Its objective is to conduct transparent and unbiased data analysis and research in order to help its clients make an informed decision.


WHEREAS, the Subscriber is any entity or person which subscribes to the services provided by SteelMint, either online or through SMS, or any other mode that the parties may agree.


NOW, THEREFORE, the parties hereby agree as follows:











    • The Subscriber’s user name and password are personal to it and may not be used by anyone else;
    • The Subscriber will not do anything which would assist anyone who is not a registered user to gain access to any registration area of SteelMint’s website;
    • The Subscriber does not maliciously create additional usernames for the purpose of abusing the functionality of SteelMint’swebsite, or other users; nor does it seek to pass itself off as another user by adopting a similar username;






SteelMint expressly reserves the right to contract with others to provide services similar or identical to those provided under this Agreement to the Subscriber, however, the Subscriber shall not share any information regarding the services with SteelMint’s competitors during the term of this Agreement, and one (1) year thereafter.














    • download, display or store any of the Content otherwise than as permitted above;
    • modify, reproduce, transmit, publish, display, copy, distribute, broadcast, adapt, create derivative works of or in any way commercially exploit any of the Content;
    • sub-license, rent, lease, transfer or attempt to assign the rights in the Content to any other person, make the materials available on a network, use the information in any manner, or transfer or export the Content or any copies into any country, other than in compliance with these Terms and with applicable laws or allow any other person to use the information other than in accordance with the Terms and the subscription agreement; 
    • redistribute any of the Content (including using it as part of any library, archive or similar service);
    • remove the copyright or trade mark notice(s) from any copies of the Content permitted in accordance with these Terms;
    • systematically or regularly download, store or print any of the Content so as to create a database in electronic or paper form; and
    • deep link to, frame, spider, harvest or scrape the Content or otherwise access the Content for similar purposes.



The databases used in connection with SteelMint’s search services consist of information that has been identified, indexed and compiled through an automated process with no advance review by human beings. Given the enormous volume of information added, deleted, and changed on a frequent basis on SteelMint’swebsite, SteelMint cannot and does not screen anything made available through its search services’ database.






    • it is otherwise agreed upon in writing at the time of the subscription by the Subscriber; or
    • if the management at SteelMint deems it fit to refund or reconcile it with other group services.




The Subscriber shall indemnify, hold harmless and defend SteelMint, its subsidiaries and affiliates, licensors and all its members, directors, officers, employees, agents and representatives, from or against any liabilities, claims, demands, penalties, fines, lawsuits, judgments, losses and expenses (including any direct or indirect consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other professional costs and expenses) (a) on account of bodily injury, death, or damage to property that results from the fault, negligent act or omission, or willful misconduct, in each case, in connection with this Agreement; (b) resulting in any way from the breach of this Agreement; (c) resulting in any way from any allegation of infringement or misappropriation of any patent, copyright, trade secret, trademark, or other intellectual property right under this Agreement.








When using SteelMint’s website, the Subscriber accepts that communication with SteelMint will mainly be electronic. SteelMint will contact the Subscriber by e-mail or provide the Subscriber with information by posting notices on its website. For contractual purposes, the Subscriber agrees to this electronic means of communication and acknowledges that all contracts, notices, information and other communications that SteelMint provides to the Subscriber electronically, comply with any legal requirement that such communications be in writing. The Subscriber agrees that this condition does not affect its statutory rights.



All notices given by the Subscriber to SteelMint must be given to SteelMint at #301, Jeevan Parisar, Rajeev Nagar, Raipur - 492007, Chhattisgarh or be emailed at info@steelmint.com. SteelMint may give notice to the Subscriber on either the e-mail or postal address that the Subscriber provides to SteelMint while registering with it, or in any of the ways specified in Clause 11. Notice will be deemed to be received and properly served immediately when posted on SteelMint’s website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of e-mail; that such e-mail was sent to the specified e-mail address of the addressee.










    • strikes, lock-outs or other industrial action;
    • civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
    • fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
    • impossibility of the use of public or private telecommunications networks; and
    • the acts, decrees, legislation, regulations or restrictions of any government.





If any of these terms or any provisions of the Agreement are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.




These terms and any document expressly referred to in them constitute the whole agreement between the parties and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between the parties relating to the subject matter of any Agreement.








This Agreement shall be deemed to have been jointly drafted by both the parties and, in the event of a dispute, shall not be construed against either party solely for the reason that it has or has not drafted the agreement. Each party acknowledges that it has had the opportunity to consult with a counsel of its own choosing prior to entering into this Agreement.



The parties shall comply with all international, national, state, and local laws, ordinances, rules, regulations and orders applicable to them with respect to their performance of the services and obligations under this Agreement.



The parties shall execute and deliver such further documents and instruments and perform such further acts as may be reasonably required to carry out the intent and purposes of this Agreement.



The headings of the paragraphs of this Agreement are inserted for convenience only and are not intended to affect its meaning or interpretation. Throughout this Agreement, the singular shall apply to the plural and the plural to the singular, unless the context clearly indicates otherwise.



SteelMint shall not be responsible or liable to the Subscriber for consequential, incidental, punitive or special or indirect damages. In no event will, SteelMint’s liability for direct damages, regardless of the form of action, exceed 10% of the amount paid in fees under the applicable subscription model in the last three (3) months preceding the date of the incident giving rise to the action, regardless of whether an action is brought in contract or in tort, including indemnity, negligence, strict liability, or otherwise.




The Subscriber agrees that during the term of this Agreement and for two (2) years thereafter, it shall not directly solicit expert advice relating to SteelMint’s services from any employee of SteelMint without first obtaining express consent from SteelMint.



The Parties shall use their best efforts to resolve any dispute under or in relation to this Agreement quickly and amicably to achieve timely and full performance of the terms of this Agreement.



Any party which claims that a dispute, controversy, or claim has arisen under or relating to the Agreement must give written notice thereof to the other party as soon as practicable after the occurrence of the event, matter, or thing which is the subject of such dispute. In such notice, such party shall provide particulars of the circumstances and nature of such dispute and of its claim(s) in relation thereto and shall designate a person as its representative for negotiations relating to the dispute, which person shall have the authority to bind the party in the settlement of the dispute. Within fourteen (14) calendar days from receipt of such notice, the receiving party shall promptly give reply in writing to the other party specifying its position in relation to the dispute and designating its representative in negotiation relating to the dispute. The designated representative of each party shall use all reasonable endeavors to settle the dispute within ten (10) calendar days.












This Agreement or the dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by Indian Law. Any dispute or claim arising out of or in connection with such Agreement or their formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of Raipur, Chhattisgarh.





SteelMint group is a third party data aggregator for iron and steel sector having its registered office in Raipur, Chhattisgarh, India. We collect information and data in context to prices, exports and imports, and production from varied sources based in India and outside India. Our objective is to conduct transparent and unbiased data analysis and research in order to help our clients to take informed decision.


Our Methodology: We have a qualified team of researchers & analysts who are management/finance graduates and engineers, who collect this data from various sources (manufacturers, buyers and traders, exporters, importers) on the basis of firm bids, firm offers or transaction prices through calls, emails or on Whatsapp. Communications are recorded for future references. We follow SOP (system operational procedure) to aggregate and process this data. The Company is consistently working on its systems to make it stronger and process oriented, rather than people oriented.


Our terms and conditions clearly state that all the prices are indicative and should be used for reference purpose only. SteelMint does not cohere, recommend or advise anyone of its client to trade on these prices.


What we do not do

We are not an adviser. We do not indulge in any kind of trading activities nor do we recommend any contact of manufacturers, traders or brokers to any of our clients.


A foreword on SteelMint Price Assessment Processes and Methodologies


SteelMint’s definition of “price assessment”

 “Price assessment”, according to SteelMint is the market value it publishes for particular commodities. SteelMint’s price assessments are developed by collecting and analyzing trading data received from market participants including manufacturers, buyers and other trade participants through calls, mails, VOIP messages and personal meetings.


For what commodities does SteelMint provide price assessments?

SteelMint provides price assessment for commodities relating to iron and steel industry including iron ore, coal, pellets, ferrous scrap, mill scale, sponge iron, pig iron, ingot/billet, rebar, structures, wire, pipe, HRC, CRC, HR plate, GP, silico manganese, ferro manganese, ferro chrome, ferro silicon, chrome ore, manganese ore, etc.


How does SteelMint develop price assessments?

SteelMint has a team of market analysts, reporters and editors who are well experienced and trained in research methodology and are also responsible for monitoring markets, analyzing data, etc. The data is collected from market participants including commodity producers, consumers, transporters, processors, storage facilities, traders, brokers, and others. SteelMint editors analyze the market data (i.e. bids, offers and trades) with respect to guidelines and then publish assessments.


Which market participants are included in SteelMint assessment process?


SteelMint sources data from industry participants whose information is considered indicative of market value. Participation in SteelMint price assessment processes is voluntary. It is indicative of the participants’ belief that price discovery strongly benefits functioning of commodity markets.


What is methodology and why is it important?


The term is a defined set of guidelines to produce consistent quality in a price assessment. Specific and well-defined methodologies are integral to SteelMint’s price assessment processes. SteelMint adopts a system operational procedure (SOP) module which is technically sound and helps better assessment of prices. SteelMint’s endeavor has always been to adopt technology as a core part of its function. Company keeps on innovating different methodology of price discovery, which are globally accepted.

Is there a standard methodology across all commodities and regions that SteelMint follows?

SteelMint’s price assessments follow the basic channel that is well-defined processes, strict compliance with editorial standards, being independent and impartial and use of editorial judgment. However, the methodology will vary by commodity. SteelMint has a standard methodology to each commodity market, based on the market’s status, frequency of trading, typical volatility and seasonal tendencies, among many other factors.

Price is a function of time, yields the tradable value of the commodity at a given point in time, typically at the end of the trading day SteelMint has increasingly used the principle of market focused time frame for its price assessments; as the commodity markets have become more volatile. SteelMint assessments can be easily used for cross-commodity price comparisons.


Is SteelMint able to publish a daily price assessment if no transactions actually occur?

SteelMint editors aim to reflect confirmed trades first and foremost. In the absence of actual trades in its price assessment processes, SteelMint reporters may consider firm bids and offers at the end of the trading day as useful information reflecting the price at which a commodity could have traded. SteelMint editors also may look at intra- and inter-market spreads as useful information on market value.


Does SteelMint review the companies that supply data to its price assessment processes?

Yes. As part of its standard editorial practice to maintain the integrity of the price assessments and the quality of information it publishes, SteelMint on regular basis reviews the companies that provide that data. Reviews are conducted on a regular basis and may take into consideration a number of factors, including, but not limited to, adherence to SteelMint editorial guidelines, operational and logistical specifications and counterparty acceptance. SteelMint does not disclose the nature or scope of these routine reviews.


Does SteelMint ever reject information in its price assessment processes?

Yes. To maintain the integrity of its price assessment processes and price assessments, SteelMint only includes information that it deems to be of appropriate quality – that is, data that reflects bona fide transactions and market value. SteelMint maintains the right to disallow any data that does not reflect the market, does not meet its methodology or quality protocols, or is in question for any reason.


Can SteelMint stop companies from trading?

No. Trading is conducted between buyer and seller in the open marketplace. SteelMint activities are confined to its price assessment processes and the assessments those processes produce.


How does SteelMint protect the integrity of its processes and price assessments?

SteelMint uses methodologies with the goal of publishing price assessments indicative of market value. SteelMint may choose not to use inputs that are not verifiable or may distort the true market level.


Do global regulatory bodies or governments oversee SteelMint price assessment processes?

SteelMint operates independently and impartially. SteelMint is in touch with government entities and policy-makers for the purpose of cross referencing of data but is not directly or indirectly regulated by any domestic or international government body.


Does SteelMint have a compliance function or body to oversee its price assessment processes?

SteelMint functions on a multi level check system and employ an internal compliance body. The compliance department is independent performs continuous reviews of the price reporting work in order to ensure adherence to methodologies and editorial standards.


How are SteelMint price assessments used?

SteelMint’s clients use its price assessments for various purposes. Market participant regularly use SteelMint prices as a basis for pricing spot transactions and term contracts while analysts use them to identify trends and patterns in supply and demand. And also use them as reference to place a market value on the commodities. 


Privacy Policy


At SteelMint Info Services LLP, privacy issues are of high priority. We regard and are resolved to ensure your protection. By using our website <https://www.steelmint.com>, you are accepting the practices described in the Privacy Policy. This Privacy Policy describes how we handle your personal information for our services on our website. Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices.

Should we ask you to provide any information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. By accepting the Privacy Policy and the Terms & Conditions during registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

If you have any questions about this Privacy Policy, then you may please write to us at info@steelmint.com.

  1. Personal Information

To avail the Services of our Website, you understand and agree that you may be asked to provide Personal Information as part of the registration process and at other points in using the services, and that we will store information that you provide. At various points and/or stages in using and/or availing the Services you may also need to provide additional Personal Information so that we can perform tasks you request in the Services. Subject to the requirements of applicable law, we shall not at any time without your permission, disclose any specific Personal Information which is gathered by us as per this Policy, to any third parties.

  1. Information Collection And Use

We use third party payment gateway services to collect payment from you, if you opt for online payment on our website/mobile app. We don’t have any control over the card detail collection part and we don’t store any of your details pertaining to payment mode/card you have opted for in our database.We don’t get any card details, in return, from the payment gateway after successful/failed transactions on our website/mobile app. We are not liable for any type of misusages, if any,that happens on your card after making payment on our website/mobile app.

  1. Links to other websites

At times, we may link to other sites. Once you have used these links to leave our site, you should note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

  1. Cookies

To facilitate and customize your experience with the website, we may store cookies on your computer. Cookies are files that your web browser puts on your computer when you visit a website. We may use cookies to record how often you visit our site, and what pages you go to on our site. The cookie itself does not have personal information in it, so no one except us can figure out who you are from our cookie. We use cookies to save your time while using the website, remind us who you are, and track and target your interests in order to provide a customized experience. Cookies also allow us to collect non-personally identifiable information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. This may, however, prevent you from taking full advantage of the website.

  1. Data Sharing and Licensing

We may share your information with service providers who may provide some services through us. We may share your information with them, so that, they can contact you regarding a transaction. However, we will only share such information if you engage in an activity, and then only to those involved in that activity. We may share your information with authorized third party service providers. We provide some of our services through third parties. These “Third Party Service Providers” perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your other information with such Service Providers to send postal or email, administer contests or sweepstakes, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, process credit card payments, operate the Website, troubleshoot, and provide customer service. We may also collect personal information from individuals and companies (“Affiliates”) with whom we have business relationships and may have to also share their information with Service Providers to accomplish our administrative tasks. Information collected shall not be used or disclosed for purposes other than those for which the information was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes. If we have reason to believe that disclosing your personal identification is required by law, or is otherwise reasonable to protect someone from possible injury, we may do so.

Though we make all effort to preserve your privacy we may need to disclose personal information when required by law wherein we have a good-faith and belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

  1. Log Data

Whenever you browse our website, our servers automatically record those information sent by your browser. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. We use your IP address to help diagnose problems with our server, to administer and tune the operation of our site, and to log your browser type and referring URL information. Your IP address may also be used in collecting statistical data such as number of "hits" and "page views" which is gathered for broad usage information only. None of this information can identify you personally.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.

  1. Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, email, SMS and other information that might be relevant to you.

  1. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies, which do the same, we cannot guarantee the security of any information transmitted to or from the website, and are not responsible for the actions of any third parties that may receive any such information.

  1. Changes To This Privacy Policy

The Privacy Policy may be changed at any time upon our sole discretion and without prior notice to you. The revised Privacy Policy will be effective immediately when posted on the Website. It is your responsibility to review the Website and the Privacy Policy periodically to learn of any revisions to this Privacy Policy. Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided to us, or by placing a prominent notice on ourwebsite.

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